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Managed Service Provider

Your Apple fleet. We manage it.

Consulting, setup, onboarding and ongoing care — as a monthly service or a one-time rollout. Device management is run by our specialized MDM partner; we remain your point of contact.

How an MSP works

A full IT department — without having your own IT department

We take responsibility for your devices and accounts. You get peace of mind, security, and predictable costs.

Device deployment

Apple Business Manager setup, Blueprints and zero-touch deployment. New devices are ready to use straight out of the box. Ordered in the portal, configured via zero-touch.

Security & updates

Patch management, FileVault, firewall, compliance. We keep your systems up to date. Operated by our MDM partner, policies set by us.

Employees come, employees go

Onboarding and offboarding run through the portal — device, licenses, handover and return document. Nothing falls through the cracks.

Remote support

As a customer, you report an issue in the portal — we get back to you.

Managed Cloud

Full-service Dropbox for businesses — setup, administration, backup. Microsoft 365 and Dropbox from a single source.

Monitoring & reporting

We know what’s happening on your devices — before you notice.

Packages

Three ways to work with us

From solo business to enterprise rollout — the right tier for you.

Managed Support NOW

For freelancers and small businesses. Deployment, management, and security for your Apple devices — ready to go from day one.

Managed Support PRO

A full IT department as a service. Device management, accounts, security, updates, self-service app store, zero-touch deployment.

Enterprise Rollout

10 to 10,000 devices. With our scalable partner network, large rollouts are possible too. Talk to us.

You can see devices and licenses from all packages in your Customer Portal.

Onboarding

Productive in three steps.

We make the switch to managed Apple IT manageable — no big bang, no risks.

  • Apple Business Manager setup & device enrollment — ordered through the portal
  • Blueprint configuration for your use cases
  • Zero-touch rollout — devices configure themselves
Start onboarding
Fleet of laptops with the Medienreife logo on their screens

Let us take over your Apple IT.

No-obligation intro call — we listen first, before we recommend anything.

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