Most small businesses don’t have an IT department. They have someone who “knows their way around.” That works — until it doesn’t.
What an MSP actually does
A Managed Service Provider takes ongoing responsibility for your devices and accounts. Not on demand, but continuously: updates, security, new employees, departing employees.
- Devices arrive preconfigured
- Security policies apply equally on every device
- You see in the portal what belongs to whom
When it pays off
At the latest when a new employee starts and you wonder which password was stored where.
“We take care of it — you get to work.”
Christian Schalk, Medienreife
How to tell it’s time
When IT issues keep coming up in meetings that should really be about something else.
Good to knowAs a customer, you can see devices, licenses, and tickets at any time in the Customer Portal.
Conclusion
An MSP isn’t worth it for the technology, but for the peace of mind. More about our Managed Support.